Privacy Policy
Last updated: 1 December 2025
1. Introduction
Welcome to brands.co.za. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and password when you create an account
- Profile Data: Information you provide when setting up your profile, including preferences and interests
- Usage Data: Information about how you interact with our platform, including offers viewed and redeemed
- Device Information: Device type, browser type, IP address, and operating system
- Communications: Messages you send through our platform or customer support inquiries
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Personalize your experience and show relevant offers
- Process transactions and send notifications about offers
- Communicate with you about updates, promotions, and news
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Brand Partners: When you claim or redeem offers, relevant information is shared with the brand
- Service Providers: Third-party vendors who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
6. Your Rights
Under South African law (POPIA), you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: privacy@brands.co.za
Address: brands.co.za, South Africa
This privacy policy is governed by the Protection of Personal Information Act (POPIA) and other applicable South African laws.